Genuine Learning Institute respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our services.

By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

1. Personal Information You Provide

• Full name
• Email address
• Billing and payment information
• Login credentials
• Course progress and completion data
• Communications or inquiries you submit to us

1. Automatically Collected Information

When you visit our site or platform, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Referring URL

This helps us monitor performance and improve user experience.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your student account
• Process payments and enrollments
• Provide access to courses and activities
• Communicate with you regarding your course, account, or support requests
• Issue certificates of completion
• Improve our website, services, and user experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal data.
However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may use third-party platforms for payment processing, course hosting, email services, or analytics. These providers only access the information necessary to perform their services.
• Legal Requirements: If required by law or to protect the rights, property, or safety of GLI or others.
• Course Completion: Certificates may include your name and course details and may be publicly verifiable if you choose to share them.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session data
• Remember your login preferences
• Analyze site traffic and performance

You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable and appropriate steps to protect your data, including:

• Secure encryption of payment transactions
• Password-protected user accounts
• Limited internal access to student information
• Regular monitoring of our systems for vulnerabilities

No system is 100% secure, but we work hard to protect your data.

6. Retention of Data

We retain your personal information for as long as:

• Your account remains active
• It is necessary to fulfill the purposes outlined in this policy
• Required by law (e.g., tax or recordkeeping requirements)

You may request deletion of your data by contacting us at the address below.

7. Children’s Privacy

Our services are not directed to children under 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

8. Your Rights and Choices

You may:

• Access or update your personal information through your student account
• Request that we delete your data (subject to legal limitations)
• Opt out of non-essential email communications at any time

To exercise your rights, please contact us at: glearning.esl@gmail.com

9. International Users

If you are accessing our services from outside the United States, you agree that your information will be processed in the U.S. and subject to U.S. privacy laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date and notify users where appropriate.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: glearning.esl@gmail.com
Website: www.genuinelearninginstitute.com